FAQ - Questions and answers

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Common Queries and Questions

 

Below are a list of common questions. If you can't find the answer you're looking for, or have specific concerns then please contact us:

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Latest news

  • Programme of Half Term Activities
  • Farnham in Bloom 2017 Film featuring our Community Garden

Watch a short Film to see how the Community has been involved in this year's Farnham in Bloom.

The Film produced by John Collins shows some of the many wonderful supporters doing what they do best!  

Farnham in Bloom 2016

For more information on Farnham in Bloom visit www.farnham.gov.uk/bloom

Read More
  • Outdoor facilities - can I use the areas around the halls?

    Yes, having due consideration for users who have booked other rooms, you can use the areas outside, taking care not to bring mud etc. into the halls in wet conditions. Please be aware that the field adjacent to the Bungalow not the property of the Community Centre. Permission to use this must be obtained from Hale School.
  • Cleaning up and Setting up time - do I get an allowance at the start and end of my booking to set-up and clear up?

    We allow 15 minutes before and after your booking time for set up and clean up. If you require more than this time please extend your booking period.
  • Hours – what time is the Bungalow open?

    The Bungalow can be booked from 9am until 10pm 7 days a week.
  • Decorations - can I put up decorations for my party?

    Yes you can put up decorations but you must not use drawing pins or anything that will mark the walls of the halls. Blu-tak must not be used on the painted walls.
  • Availability - how can I check availability of the halls?

    Go to the link to What we do at the top of the webpage and click on Facilities then Book a Room. Complete the enquiry form and submit. We will check the calendar and come back to you as soon as possible. If you need to know straightaway, call 01252 722362.
  • Booking Confirmation - when will I know if my booking is confirmed?

    Once your booking form and payment is received you will get an email confirmation.
  • Barbecues - can I have a barbecue at my function?

    Yes you can have a barbecue but it must be set up a minimum of 5 metres from any of the buildings and clear of any overhanging tree branches. You must ensure the grass area is not burnt and coals are fully extinguished on completion. Do not dispose of any hot coals in the waste bins on site.
  • Car Parking - is there car parking on site?

    Parking is on the Upper Hale Road in front of the building. If you need to bring equipment into the building or require a disabled parking space, please contact us for details.
  • Alcohol – can I have alcohol at my event if it is provided free of charge?

    Yes but the Bungalow expects you to ensure that alcohol is consumed responsibly and an additional £200 deposit will be required.
  • Cancellation - how much notice do I have to give to cancel my booking, and if I paid a deposit will this be returned?

    You must give 7 days clear notice of cancellation. If you have paid a deposit and give 7 days clear notice of cancellation your deposit will be returned. Without this notice your deposit will be retained.
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